But the simplicity of Zoom’s unified communications platform stood out for him in the early testing stages. In his search for an effective phone solution, Kloss researched a number of options. RMPBS also needed its phone system to easily integrate with the rest of its technology stack while meeting the evolving needs of a modern media organization. To streamline its communications infrastructure, RMPBS sought a phone solution that could reduce on-premises management and that was user-friendly, reliable, and cost-effective. We also had a lot of on-site hardware, and that was something I really wanted to move away from.” “But it was governed by CenturyLink, and it took a long time to get our issues resolved. “Coming from a ShoreTel web systems background, I implemented that,” Kloss recalled. But his IT teams had difficulty getting their enterprise communications provider to address issues quickly. Joey Kloss, Chief of IT and Systems Engineering at Rocky Mountain Public Media, implemented a solution he had used in previous roles. And although its legacy phone system did the job, the outdated product and associated on-premises technology required a large capital and time investment to maintain. With so many stations spread out across Colorado, RMPBS requires a reliable, cost-effective means of communicating among them. The company hosts a wide variety of programs, including Emmy-winning documentaries such as “Red Power Energy” and groundbreaking reports from investigative reporters like John Ferrugia.Īs part of Rocky Mountain Public Media (RMPM), Colorado’s largest statewide, member-supported organization, RMPBS is responsible for coordinating television programs alongside the rest of RMPM’s programming, which includes radio and digital platforms. RMPBS has stations across Colorado in Denver, Colorado Springs, Steamboat Springs, Grand Junction, and Durango. Established in 1956 as Colorado’s first public television station, Rocky Mountain PBS (RMPBS) has been recognized for its journalistic excellence, award-winning documentaries, and thorough reporting.

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